We ship world-wide by three different shipping methods. Air Express delivered in 5 workdays. Airmail delivered in 2 to 3 weeks and Surface mail delivered in 6 to 9 weeks. All shipments are insured and trackable. The shipping charge is based on actual weight of goods plus a standard handling fee. Thereby our costs of combined shipments can be very competitive. We ship out next workday upon verified payment.
You may return items in new condition within 30 days of delivery for a full refund excluding the shipping cost. We'll also refund the initially paid for shipping and the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper and the time it takes us to process your return once we receive it.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.